Services
Mphasis NeoIP™ is our breakthrough AI platform which orchestrates a powerful pack of AI platforms and solutions to deliver impactful outcomes across the entire enterprise IT value chain. From modernization and application development to IT Ops and beyond, it ensures efficiency throughout the lifecycle enabling enterprises to remain resilient to change over time. Powered by the Ontosphere, a dynamic and ever-evolving knowledge base, it delivers continuous innovation through perpetual intelligence to drive end-to-end enterprise transformation.
Our range of Neo-platforms enable enterprises to modernize their mission-critical systems with confidence and rapidly develop new leading-edge apps for business transformation. They enhance productivity and quality throughout the software development lifecycle, while significantly reducing risks. The Knowledge Graph is the unique differentiator in our approach. It is a living and breathing, evergreen enterprise asset that is built on Day 1 by relearning from existing systems and artifacts — and continually maintained, validated, optimized and tested as new applications are developed and existing ones enhanced.
Mphasis NeoZetaTM
A Gen AI-based enterprise modernization platform, Mphasis NeoZeta™ offers full transparency into the re-learning process, reduces re-learning time, and accelerates the modernization of legacy applications. Leveraging an evergreen Knowledge Graph, it unleashes enterprise knowledge hidden in code and other technical artifacts and documents, offering virtually unlimited shelf-life for the software systems developed on Mphasis NeoZetaTM.
Mphasis NeoCruxTM
Mphasis NeoCrux™ is our modern GenAI-powered engineering platform which offers enterprises a comprehensive ecosystem for digital transformation with predictable value-based cost, enhanced experience, and high security. It enables discoverability of software assets using Gen AI, supports all critical teams within agile teams, and extends beyond basic agent orchestration with powerful personalized AI assistance that learn and adapts to individual engineers’ behavior.
Mphasis NeoSaBaTM
Mphasis NeoSaBa™ empowers domain experts and product owners by transforming legacy system insights into actionable forward engineering and new product development. Through Agentic AI assistance, it automates the creation of agile artifacts including epics, features, user stories, and tasks, while visualizing business processes and business logic to support behavior-driven development, streamlined workflows, enhanced traceability, and accelerated delivery.
Mphasis NeoRigalTM
Mphasis NeoRigal™, Neo Platform’s innovation and low-code/no-code workbench, operationalizes idea to impact, helping execute ideas for AI-powered change, generate initial artifacts, and orchestrate downstream agents across the Agentic SDLC. As a core Neo family capability, Mphasis NeoRigal™ forms an essential part of the end to end modernization toolchain alongside Mphasis NeoZeta™, Mphasis NeoSaBa™, and Mphasis NeoCrux™.
Mphasis AIOps
Mphasis AIOps offers integrated Agentic IT Operations that help identify and resolve incidents quickly and improve operational and quality metrics, while aligning IT with business goals. It delivers operational capabilities such as proactive incident prediction, root-cause analysis, and self-healing automation based on deep system observability. The framework integrates AI/ML, automation, observability, and service reliability engineering (SRE) to put IT operations on a path from reactive to pre-emptive.
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Mphasis AI SuperhighwayTM
Mphasis AI Superhighway is a high-speed, scalable, and secure foundation to adopt AI at scale, from experimentation to production, complete with enterprise guardrails. It leverages a versatile suite of tools, methodologies, integrations and best practices for effective go-to-production of AI solutions. It enables rapid deployment of AI, offering enterprises better accessibility to AI solutions, faster decision making, enhanced customer experiences, and optimized operations.
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Intelligent orchestration through composable platforms is the cornerstone of our Generative AI strategy. We stitch together the strong frameworks of our generative AI solution portfolio to empower businesses to achieve a step change in business automation of their desired outcomes.
This is the unique experience we provide to business users. With a potent mix of multiple LLMs orchestrated to serve your use cases, our own assets (e.g., AI models, data sets, libraries, solutions and interfaces), and a powerful partner network of leading product companies like Kore.ai and Workfusion plus all three hyperscalers, we build multi-faceted archetypes for
Contact center transformation
Engineering productivity
Experience transformation
Business operations transformation
IT Ops transformation
Our versatile Generative AI and Quantum solutions enable organizations across industries and regions to create personalized experiences, create new revenue streams and unleash efficiency and growth at scale.
A leading US-based healthcare services provider transformed their IT operations leveraging Mphasis.ai’s solutions to achieve 25-35% auto-resolution of tickets, 30% TCO reduction and enhanced user experience through self-serve capabilities, workflow automation and zero-touch fulfilment.
Mphasis.ai enables a technology-driven patient services company to transform their specialty drugs rollout program. Leveraging advanced conversational assist apps, our solution could generate accurate, precise, trustworthy, competitive and differentiated information to roll out a greater number of drug programs at speed and scale
Mphasis.ai enabled a leading US-based healthcare services provider to transform their claims adjudication through AI-driven interventions of automated data extraction, document classification, claim eligibility determination, claims validation and adjudication and enhancement of workflow efficiency. The average turnaround time for end-to-end claims processing has shrunk from 3-5 days to just 5 hours now.